Highmark Medicare Services, Inc. is becoming Novitas Solutions, Inc.

Effective January 1, 2012, Diversified Service Options, Inc. (DSO), a wholly-owned subsidiary of Blue Cross and Blue Shield of Florida Inc., acquired Highmark Medicare Services (HMS) from its parent company, Highmark Inc. As a result, HMS changed its name to Novitas Solutions, Inc. (Novitas). Novitas, pronounced Nō-va-tahs with an emphasis on the first syllable, is the Latin word for “newness”, and we will be designing a new logo and brand management system to support the new company identity during the next few months.

Novitas will continue to be the Medicare Administrative Contractor (MAC) for J12 and the Section 1011 Administrative Contractor. Our mission “to provide quality services and responsive solutions in the administration of our contracts according to our core values and in support of the goals of our stakeholders” remains unchanged. We will continue to provide the same great service with our knowledgeable and experienced staff to which you are accustomed.

As we move through the migration to our new name, Novitas will provide additional announcements and frequently asked questions (FAQs) on our Website that will cover any potential impacts to our customers. We will also announce changes to external documents and systems in advance. For example, our Website domain name will be changed in the near future to: https://www.novitas-solutions.com/section1011, and we’ll announce it in advance through a Web alert and listserv notice.

We appreciate your patience as we migrate to our new name.